Connecting to Services & Assistance


Knowing who to call can make all the difference. You want the right person for the job. And, calling the right person first can save time and frustration.

For caregivers, there are specialists who are trained to know what caregiver issues may be and what agencies or groups or services or other resources are available to help.

If you want "one stop shopping", Caregiver Specialists would be the first call to make.

Let the Trained Specialists Help

Specialist Available to Help


A second option for "one stop shopping" would be an Information and Referral Specialist.

A third option for "one stop shopping" would be your Area Agency on Aging.

A fourth option for "one stop shopping" would be your Aging & Disability Resource Center, if available in your area.

Any of these options should be able to assist you with connecting to and accessing local available services to meet your needs.

On this page, you will find a short description of all the categories of assistance listed on the "I Need Help Fast Page". If you don't find what you need here, try our Topic Index and go to the location within the Full Circle of Care Caregiver Website where the information is located.


*click on the category heading for a more detailed description

Alzheimer's Association

"The Alzheimer’s Association provides supportive programs and services to help people with Alzheimer’s and their caregivers deal with the disease and its impact on their lives." Nationally, the Association is divided into local chapters.

Area Agencies on Aging

AAAs assess the needs of older adults and their families within the communities they serve and then find ways to address those needs. They do that through a variety of ways. They offer services, either directly or through local aging agencies. They partner with other agencies and/or organizations to offer support. They educate both local aging services providers and older adults and their families. The goal is to help individuals who wish to continue to live at home to do so for as long as possible, in a safe environment. As you might imagine, this can be done in a variety of ways from offering Caregiver Specialists to In-Home Services to Senior Centers, etc. Residents of long-term care facilities such as nursing homes or assisted living facilities, and their families, are also included in the network of support and assistance through the Ombudsman Program and Caregiver Support as well as other local supports.

Caregiver Specialists

They are available to answer your questions and to help you link with available local services that would help you perform your caregiver responsibilities. The services of caregiver specialists are free of charge.


Deciding what type of burial to have is one of the first steps to be taken in planning for a death. There are three basic choices: funeral, cremation, or neither. We offer you information on all the options.

Geriatric Evaluation & Treatment Centers

Geriatric Evaluation and Treatment Centers are specialized centers providing a comprehensive evaluation of the physical, mental, social, and emotional well-being of an older adult by specially trained professionals. Fees vary as do services offered.

Glossary of Terms Used By the Aging Network

Understanding the terminology used related to an issue can be very helpful. One of the Area Agencies on Aging in North Carolina put together a list of the terminology frequently used by the aging network. Though developed for NC, many of the terms are used nationwide.

Health Departments

Health Departments provide low or no cost basic health care services to those who have no other options. They are also involved in areas such as disease and epidemic prevention, promoting healthy lifestyles, nutrition, and immunizations.


Hospice care provides social, spiritual and physical support to the dying patient and his or her family. This is done through a team approach that emphasizes comfort measures such as pain management, and counseling to all concerned. All hospice care has professional medical oversight and supervision. Over 90% of hospice care is provided in the patient's home, though it may be provided in a nursing home or hospital. We give you detailed information.

Information & Referral Specialists

Information & Assistance Specialists offer almost the same service as Caregiver Specialists except that they do not focus specifically on caregiver issues. They are often equally qualified to assist you.

Legal Assistance

As you plan for the future, you may find that you need the assistance of an attorney or paralegal. Though there is a lot of information available to help you put together a will, living will, health care power of attorney, etc., you may feel more comfortable having a professional handle these matters. And, upon occasion, you may have the need for professional advice. If you cannot afford to pay for legal assistance, there are options available for you.

USALinks to Service in Your State

Throughout the website, you will find the small USA map. It indicates that the link will take you to information for access to service nationwide. We provide a "States Section" where each state is identified on it's own page with links to relevant services and assistance.

Long-Term Care Ombudsmen

The Ombudsman Program serves to advocate on behalf of long- term care facility residents (nursing homes and assisted living facilities) to uphold residents' rights and to address quality of care and quality of life issues.


Medicaid is a state and federally funded medical assistance program for people with low incomes. Eligibility and services vary from state to state.


Medicare is a health insurance program for: people age 65 or older; people under age 65 with certain disabilities; and people of all ages with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a kidney transplant).

Mental Health

Trained counselors are available nationwide to help with your mental health needs. Caregiving can be stressful. Don't let the stress get to you. Get help.

Paying for Care

The most important thing you can do to prepare for the future is plan. We provide you with information to help you plan for the care that may be needed and to help you understand what resources may be available to help you pay for different types of care.

Prescription Drug Assistance Programs

Most states offer a special assistance program to help low income individuals get needed prescription drugs. We also offer information on the Medicare Part D prescription drug plan.

Senior Centers

Senior Centers tend to be central hubs for information about senior issues, services, and opportunities. Often, services may be accessed directly from senior centers such as blood pressure checks, exercise programs, educational programs, and socialization opportunities. Many offer computer access and access to a staff person from a local aging services provider. Both caregiver and family member can benefit from checking out a senior center.

State Aging Agencies

State Aging Agencies are a division of state government that address the needs of older adults and their caregivers statewide.

State Insurance Information Programs

Most states offer citizens health insurance assistance. These programs may use trained volunteers to offer information and counseling on topics such as Medicare, supplemental policies, and long-term care insurance.

State Human Services Agencies

The state Human Services Agency in each state is set up to assist citizens with getting the help they need. The focus is on the needs of the family, including family caregivers. Types of assistance might be: Food Stamps, helping pay heating and cooling bills, assistance with paying for the health care needs of children, emergency financial aid during times of crisis, and mental health counseling. Assistance varies from state to state.

Support Groups

Sometimes, talking to other individuals who are experiencing similar issues is very helpful. Participants can learn from each other, share the emotional and mental burdens of caregiving, and get needed time to process and explore solutions to problems and concerns. Support groups can provide a safe and nurturing environment in which to do these things.

Toll-Free Numbers for Assistance

This is a list of toll-free numbers for agencies and groups that might be able to assist an older adult or a family caregiver.

Veteran Services

Veterans are individuals who served our country in the armed forces. Our country provides special benefits of various types to serve them.


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