Senior Health Insurance Information Program



Man Looking for Information


The Seniors' Health Insurance Information Program (SHIIP) answers questions and counsels Medicare beneficiaries and caregivers about:

  • Medicare
  • Medicare Pilot and Demonstration Programs
  • Medicare Prescription Drug Plans
  • Long-Term Care Insurance
  • Medicare & Medicaid Billing Errors
  • Medicare & Medicaid Fraud and Abuse
  • Other Health Insurance Concerns

Callers to the toll free number can talk to a trained volunteer counselor about their Medicare and insurance concerns.

The program was created in 1986 by North Carolina Insurance Commissioner Jim Long. Since the program's creation, SHIIP has become a role model for other states. SHIIP has received two national awards for "innovative" and "exemplary" service.









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